Carpal Tunnel Service Patient Satisfaction
All patients are forwarded a patient survey 3 months post-op questioning them on a range of subjects including scar satisfaction, effectiveness of local anaesthetic, clinic facilities, doctor and nurse manner, and overall satisfaction.
Here is some of our recent feedback
- I am impressed with the whole thing. I was surprised to hear my condition was so advanced but help was close. I felt at ease at the initial appointment and was kept at ease during the procedure by Dr White and the nurse Louise. Everything I needed to do to help me recover was clearly explained. I adhered to the instructions and 8 weeks on had full grip back and the ability to lift quite well. I'm so pleased I was referred to Maryport, lovely hospital (I don't like hospitals much). Thank you so much.
- Dr. White did an exceptional job. His professional manner and expertise being quite remarkable. He deserved 10 out of 10 and a gold star. I am more than happy with the procedure. Many thanks.
- As a working farmer I was grateful for the speed of the service.
- A very efficient and effective service carried out in an appropriately safe setting by highly competent staff for which I offer many thanks.
- My appointments and final treatment were excellent. Dr. White explained everything to me, was professional and very easy to communicate with. I found the whole experience a refreshing change; the system worked well for all parties and was a very positive experience. The ease of communication regarding appointments, the locality of clinics I visited (Carlisle and Maryport) and the simple appointment system made it a very positive experience. My hands 12+ weeks on are now pain free. I am able to do tasks I was not able to do before without pain. I would certainly recommend this treatment and clinical team. Thank you.
- Overall I'm really pleased with how I've been treated; surgeon, nurse and receptionist were all professional and friendly and I was seen very quickly after being referred by my doctor so I'm very pleased. Thank you.
- All excellent. Thank you very much.
To read more Patient Comments... click here
To Give Us Feedback
Patients are sent a patient experience survey with a stamped, addressed envelope shortly after their procedure. Patient feedback can be given for each doctor here too... iWantGreatCare. Once you have been directed to the iWantGreatCare website please scroll down to the bottom of the page and click on the link “Write a Review”.