We welcome any compliments about the service you have received, not only from the clinicians but also the staff who are involved in your care from booking the appointment to reception and aftercare.
We are very proud of our high patient satisfaction survey results and hope we can maintain this standard at all times.
However, we also welcome any suggestions, concerns or complaints about the quality of service you have received.
Complaints data enables us to identify and respond to any issues. Patient feedback leads directly to learning, helps us identify risks and gives us the opportunity to improve our service.
Help us get it right.
To provide feedback please scroll to bottom of this page.
You can read and post reviews on the national patient experience website, I Want Great Care, here... iWantGreatCare.
Cumbria Medical Services Customer Feedback
Minor Operation Patient - Posted on: Wednesday 22nd of June 2016 at 10:28am
Very pleased with the service and highly recommend you all. A big thank you.
Hernia Patient - Posted on: Monday 09th of May 2016 at 11:14am
The experience made me feel that the doctor and nurses really cared about me and treated me with real kindness and care. 10/10 service.
Carpal Tunnel Happy Patient - Posted on: Monday 04th of April 2016 at 04:21pm
I have now had both hands done with carpal tunnel surgery. Both hands have been excellently done by Dr Martin White. Dr White even took out the stitches after the operation. I felt completely at ease during both operations. Many thanks to all the staff.
NHS Patient - Posted on: Thursday 25th of February 2016 at 03:16pm
I needed to speak to someone as my rosacea is having an effect on my life I am very happy with how the consultation went. The doctor really listened to me and gave excellent advice, a prescription and gave me a printout of the recommendation. iI am very impressed with the service provided and the location of the clinic in Maryport.
GP Practice Manager North Cumbria - Posted on: Monday 25th of January 2016 at 02:47pm
Just as a bit of feedback, our patients really appreciate the service you offer most especially as there is such a short waiting time and there are clinics in Carlisle. From our point of view it gives us confidence in referring patients to you as we are sure they will receive excellent service.
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