We welcome any compliments about the service you have received, not only from the clinicians but also the staff who are involved in your care from booking the appointment to reception and aftercare.
We are very proud of our high patient satisfaction survey results and hope we can maintain this standard at all times.
However, we also welcome any suggestions, concerns or complaints about the quality of service you have received.
Complaints data enables us to identify and respond to any issues. Patient feedback leads directly to learning, helps us identify risks and gives us the opportunity to improve our service.
Help us get it right.
To provide feedback please scroll to bottom of this page.
You can read and post reviews on the national patient experience website, I Want Great Care, here... iWantGreatCare.
Cumbria Medical Services Customer Feedback
GP Practice Manager North Cumbria - Posted on: Monday 25th of January 2016 at 02:47pm
Just as a bit of feedback, our patients really appreciate the service you offer most especially as there is such a short waiting time and there are clinics in Carlisle. From our point of view it gives us confidence in referring patients to you as we are sure they will receive excellent service.
Umbilical hernia feedback - Posted on: Wednesday 30th of December 2015 at 02:32pm
Thanks to Dr White and his team for a first class service for which it is difficult to suggest an improvement. The staff were friendly, informative and reassuring and the procedure quick and efficient in a local location. The results are extremely satisfying with total correction and minimal visual evidence.
Nervous Vasectomy Patient - Posted on: Tuesday 08th of December 2015 at 02:46pm
Dr White and his colleagues were excellent. Completely put me at ease as I was extremely nervous about this operation.
Hernia Feedback - Posted on: Monday 16th of November 2015 at 02:48pm
It's the first time I have been in hospital except for having my children. Never had a broken bone or stitch so was very apprehensive. But, everything was excellent especially the staff. Very professional.
Dermatology Clinic Woman - Posted on: Tuesday 27th of October 2015 at 09:45am
I want to thank Dr Norris and team for the exceptional treatment I received. He dealt with both me and my problem so quickly and efficiently. Many thanks.
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