We welcome any compliments about the service you have received, not only from the clinicians but also the staff who are involved in your care from booking the appointment to reception and aftercare.
We are very proud of our high patient satisfaction survey results and hope we can maintain this standard at all times.
However, we also welcome any suggestions, concerns or complaints about the quality of service you have received.
Complaints data enables us to identify and respond to any issues. Patient feedback leads directly to learning, helps us identify risks and gives us the opportunity to improve our service.
Help us get it right.
To provide feedback please scroll to bottom of this page.
You can read and post reviews on the national patient experience website, I Want Great Care, here... iWantGreatCare.
Cumbria Medical Services Customer Feedback
Minor Surgery person - Posted on: Thursday 17th of September 2015 at 09:49am
Staff were very friendly. Clean environment. Reassuring. Informative.
Vasectomy Feedback - Posted on: Thursday 10th of September 2015 at 02:46pm
I couldn't be happier with how this went. The attitude and manner of the staff were brilliant and made me feel completely at ease. Thank you!
Hernia Satisfied Customer - Posted on: Thursday 20th of August 2015 at 02:33pm
My previous hernia operationwas done at Carlisle under a general anaesthetic. It took all day and recovery was longer. I found the procedure at Maryport far superior, in and out in just over 2 hours - FANTASTIC!!
Carpal Tunnel Person - Posted on: Wednesday 19th of August 2015 at 02:33pm
It is really fantastic to have a facility to carry out these procedures in Maryport. I have had a very positive experience of health care that has already made a vast reduction in my discomfort and pain. Thank you to all the team.
Mrs Carpal Tunnel - Posted on: Wednesday 15th of July 2015 at 03:12pm
I am very happy with the procedure and it has definitely aided dexterity in my hand. I only wish I had gone for the procedure earlier!
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