Patient Feedback
We welcome any compliments about the service you have received, not only from the clinicians but also the staff who are involved in your care from booking the appointment to reception and aftercare.
We are very proud of our high patient satisfaction survey results and hope we can maintain this standard at all times.
However, we also welcome any suggestions, concerns or complaints about the quality of service you have received.
Complaints data enables us to identify and respond to any issues. Patient feedback leads directly to learning, helps us identify risks and gives us the opportunity to improve our service.
Help us get it right.
To provide feedback please scroll to bottom of this page.
You can read and post reviews on the national patient experience website, I Want Great Care, here... iWantGreatCare.
Cumbria Medical Services Customer Feedback
Person who used the Hernia Clinic - Posted on: Thursday 19th of June 2014 at 04:33pm
The doctors and nurses were extremely polite and made me feel at ease immediately. They talked to me through every step which was helpful as I was a little nervous to begin with. Excellent service. Thank you.
Carpal Tunnel Person - Posted on: Wednesday 18th of June 2014 at 04:22pm
Although any medical procedure is not pleasurable I would like to thank Dr White and the Team for making me feel relaxed and comfortable and their friendly professional approach throughout. Thank you.
Dermatology Patient - Posted on: Monday 16th of June 2014 at 02:54pm
I was given a next day appointment after my visit to CMS clinic. Very good.
Happy patient - Posted on: Monday 13th of January 2014 at 03:08pm
Excellent service from start to finish.
Very Happy Patient - Posted on: Friday 10th of January 2014 at 12:00am
Probably one of my best experiences with the health service. My treatment was done immediately on my first visit and my condition cleared up within a few weeks. I was pleased to have a follow up visit to confirm all was well. Both Prof Harrison and Dr Chaudri were excellent and easy to talk with.
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