Community based Hernia Repair Service
Service Quality Performance Report
April 2018 – March 2019
Our community based Hernia Repair Service is delivered by Dr Martin White, GPwSI in minor surgery, who is mentored and supported by Mr Sam Dresner, Consultant General and Gastrointestinal Surgeon at James Cook Hospital, Middlesbrough. The service is provided from London Road Community Clinic, Carlisle and Maryport Community Hospital.
Initial assessment appointments are also offered from Keswick Hospital.
The service is bookable via Choose and Book after a referral from the patient’s GP surgery.
Referrals to the service must meet the following evidence based criteria:
- History of incarceration or real difficulty in reducing hernia
- Increased risk of strangulation (high risk in female patients)
- Inguinoscrotal hernia
- Progressive increase in size of hernia month-on-month
- Significant pain or discomfort sufficient to cause significant functional impairment
The average waiting time from referral to assessment is 4 weeks. All patients in this reporting period were assessed and treated within 18 weeks of referral. All patients are sent a comprehensive patient information leaflet on the operation and directed the CMS website for further information.
The community Hernia Repair Service has seen a total of 390 patients in this reporting period.
Following an initial assessment by Dr White;
220 patients had hernia repair carried out.
- 91 patients had a range of co morbidities including IHD, AF, COPD, Diabetes and Obesity.
- 48 patients were referred on to secondary care for surgery under general anaesthetic
- 26 patients were referred on to other specialities such as pain management, ultrasound, xray
- 96 patients were discharged back to their GP
Reasons for discharge ranged from asymptomatic, benign divarication of recti, and epididymitis
Following their procedure all patients are followed-up the next day by telephone, and all offered a review in clinic 6 weeks later.
- 9 patients recorded as having a post-operative infection requiring antibiotics
- 1 patient reported a post-operative haematoma
100% of patients are forwarded a survey 6 weeks post-op questioning them on a range of subjects including the booking arrangements, scar satisfaction, effectiveness of local anaesthetic, clinic facilities, doctor and nurse manner, and overall satisfaction.
123 questionnaires have been returned to date for this reporting period.
Patient Comments Included
- I was nervous before the procedure but I was made to feel extremely comfortable and my mind was very much put at ease by Dr White and his staff. Thank you all very much for your help and professionalism.
- Very nice staff and doctor could not have asked for more, thank you very much.
- Dr Martin White and his team were fantastic. Thank you!
- This was my first experience of an operation and I must say I was treated excellently. The staff from the surgeon down were brilliant. Very friendly and kept me informed throughout. Just like to say a big thank you to all the team.
- Very professional throughout. Very good bedside manner and very caring nursing staff. Although I did feel a little queasy during surgery I was made to feel more at ease with the care of the nursing staff. P.S. a big thank you to all concerned.
- Very punctual and professional service with a relaxing atmosphere which made my operation easy to have done.
- The treatment I received from the initial appointment at Carlisle and surgery at Maryport was excellent. Dr White and his staff made you feel at ease and answered any questions, queries in a way that you understood and not left wondering afterwards.
- Treatment I received would be difficult to better. The experience was quite stress-free due to the detailed efforts of the whole team. Thank you.